Search Results for: enable two-factor authentication

Q&A: Can I get a closed Facebook account reinstated without sending them my ID?

Posted on June 16, 2020

Question from Catherine: I have a big problem Rick. I clicked a link in a Facebook post and it must have infected my account with a virus because it immediately started sending out SPAM messages.

To be exact, the virus sent a spam message to everyone on my friends list. When I found out about it I changed my password, and everything seemed to be ok.

A few days later, I got married and changed my name on Facebook to my new last name. The next day Facebook deactivated my account.

Now Facebook wants to see a copy of my ID before they’ll reinstate my account.

The thing is I REALLY don’t want to give my drivers license out, especially since I’m not even positive that the message requesting to see it was even sent from Facebook.

Is there some way to get my Facebook account reinstated with just my cell phone number? Thanks.

Rick’s answer: [Read more…]

Q&A: How can I stop my ex from logging into my Facebook account and posting stuff in my name?

Posted on May 23, 2020

Question from Brenda T.: I have a very serious problem, Rick.

Someone keeps logging into my Facebook account and posting really nasty stuff on my Timeline and pretending that it’s me.

I have no proof, but I think it’s my ex. We parted on nasty terms.

I’ve changed my password several times but they always manage to get back in somehow and post more nasty things on my Timeline.

I know it’s not a virus because I ran all the scans listed in your virus removal post and no infections were found.

I’ve already lost several friends because of this. How can I stop it once and for all?

Rick’s answer: [Read more…]

Scam alert: If you use Zoom your login credentials are likely being sold on the dark web right now.

Posted on April 17, 2020

Do you use the ultra-popular video conferencing service known as Zoom?

If so, you should know that the login credentials for approximately half a million Zoom users are now being actively sold, traded and even given away on the dark web.

And yours could well be among them!

[Read more…]

When is the best time of the day for posting a tweet on Twitter?

Posted on October 29, 2019

If you could only post one tweet per day, when would be the best time to do it?

I’ve seen this question asked over and over on various social media forums, and as you might expect there sees to be no uniform answer.

Some people prefer to tweet in mid-morning, others at night. In other words, this isn’t a good question to ask in a forum if you want an accurate answer.

Well, thanks to a fairly comprehensive body of research, we don’t really have to guess about when is the best time to post a single daily tweet. [Read more…]

Q&A: How can I hide the retweets from someone I follow on Twitter but keep receiving their own tweets?

Posted on October 11, 2019

Question from Melanie W.: I have a question about Twitter that I hope you can answer for me.

I’m following a woman who’s a news anchor on my local TV station.

I really love her tweets because they’re always interesting and informative, but she retweets like crazy and most of the things she retweets don’t interest me at all.

I know I could unfollow her but then I wouldn’t be able to see the tweets she posts.

Is there a way to keep following this person and see the tweets she posts herself but not see any of her retweets?

Rick’s answer: [Read more…]

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