Question from Edward K.: The Windows installation on my Toshiba Satellite C660-195 laptop is trashed thanks to a major virus infestation.
I believe the only way to fix it is to restore everything back to the way it was when it left the factory, but I can’t figure out how to do that since it didn’t come with a restore disc.
I’m pretty sure there’s a recovery partition on the hard drive, but I have no clue how to access it. I can’t see it in Windows Explorer and I can’t find any info on the Toshiba website. Can you tell me how to restore this laptop back to the factory defaults? Thanks!
Rick’s answer: [Read more…]