Question from David K.: I upgraded Malwarebytes to version 2.0 last night, and now every time I try to run a scan it gives me this error message:
Error: Malwarebytes was unable to load the Anti-Rootkit Driver. Error code: 20026
Do you want to continue the scan without anti-rootkit support?
And then it follows up that error message with this one before I can choose to scan without rootkit support:
Scanner Failed with Error Code: 20026
My computer is an HP ENVY TouchSmart 15-j009wm laptop running Windows 8.1.
What do I need to do in order to fix this error? I’ve re-installed Malwarebytes 2.0 three times with no success. Thanks for your help!
Rick’s answer: [Read more…]