Ecommerce fulfillment is the complete process that takes place after a customer clicks “buy” in an online store and ends when the product arrives at their door.
While it may seem like a simple transaction from the customer’s perspective, behind the scenes it involves a carefully coordinated system of technology, warehousing, logistics, and communication.
This article explains each step of ecommerce fulfillment, showing how an order moves from a digital shopping cart to a physical delivery.
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