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Your daily dose of practical, easy to follow tech tips!

4 ways to retrieve the files from an old PC’s hard drive

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It seems that every week I receive at least a couple of frantic emails asking me if there’s any way to retrieve the files from a computer’s hard drive after the machine has gone belly-up.

Luckily, many times the answer is YES!

I have covered each of the following methods before, but I thought it might be helpful if I simply list them all in a single post.  [Read more…]

Is a picture still worth a thousand words?

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There was a time when photographs were widely considered to be the ultimate “proof” in situations where there was a dispute or disagreement of some kind.

In fact, photos carried such weight that criminals often simply decided to confess to their crimes after being confronted with photographic evidence rather than try to plead their innocence.

But the days when we could confidently take at picture at face value are now long gone thanks to the wide use of Adobe Photoshop and AI generated images. [Read more…]

Q&A: Can a phone catch a virus from an infected email?

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Question from Theresa:  Rick, I was wondering if it’s possible for an infected email to load a virus onto a smartphone?

Last night I was using my iPhone to check my email and I accidentally opened an email that appeared to be from China while I was trying to delete it. When the email opened up it said it was downloading a file.

I haven’t noticed any problems with the phone so far. I’m cautiously optimistic because I’ve always been told that only Windows computers are subject to virus infections.

Do you think I have anything to worry about? [Read more…]

How to prevent getting locked out of your own Facebook account

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I receive frantic messages on a regular basis from folks asking for help getting back into their Facebook accounts because they have somehow gotten locked out of them.

Sometimes I’m able to help them reset their password and log back in with no problems, but all too often a simple password reset doesn’t work for them.

And sadly, in situations like this Facebook’s “Account Recovery” tools can be pretty close to useless. [Read more…]

7 tips for easy and hassle-free Christmas gift returns

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Have you ever received a Christmas gift that was the wrong size, didn’t match the decor of your home, or you simply didn’t like?

Virtually all of us have, and in some cases we ended up trying to return it.

Whatever the reason, returning a Christmas gift can sometimes be a hassle, especially if the gift is of the tech variety.

Here are a few tips that can help ensure that you can return unwanted tech gifts with the least amount of hassle possible: [Read more…]

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