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Q&A: How can I remove ‘Sent from my iPhone’ from outgoing emails?

Posted on August 15, 2025

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Question from Barbara:  I recently learned that every email I send with my iPhone includes a line that says “Sent from my iPhone”.

There are times when I’d rather not tip off the recipient that I sent their email using my phone.

Is there any way to remove the “Sent from my iPhone” message from my outgoing emails?  [Read more…]

Q&A: How can I find out how much RAM Windows is using?

Posted on August 12, 2025

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Question from Devon:  I have an HP gaming desktop computer with Windows on it.

I recently started getting a “Your computer is low on memory” warning that pops up on a regular basis.

I always do a fresh restart on the PC when it pops up but the warning comes back after a couple of hours.

This machine has 16GB of RAM in it and I don’t run that many programs at a time so I shouldn’t be getting this warning.

I only get this error if I’m running my Firefox browser, even if there are no other programs running.

How can I find out how much RAM Windows is actually using? [Read more…]

Q&A: Lightning destroyed my cable modem. Should I replace my router too?

Posted on August 7, 2025

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Question from Kendra:  Hi, Rick. We had a pretty bad thunderstorm last night that caused a lot of damage in my area.

Once I noticed the lightning I turned everything off like I always do when it’s storming and then went on to bed.

This morning when I turned everything back on I couldn’t get the cable box or the modem to light up at all. They’re completely dead.

I called the cable company and they’re sending a technician out to replace the cable box and modem.

What I need to know is do you think I need to buy a new router too? It lights up like it always did and it appears to be working.  [Read more…]

Q&A: How can I find a driver and software for an older printer?

Posted on August 5, 2025

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Question from Alice:  The hard drive in my Windows desktop PC stopped working and I had to have it replaced.

When I got the computer back from the shop I realized I needed to install the driver and software for my Brother MFC-J6520DW printer.

The problem is I seem to have lost the disc. I’ve searched my office from top to bottom and I can’t find it anywhere.

Can you help me track down a copy of the software someplace? I’ll gladly buy a disc if I need to.

I love this printer and I really don’t want to replace it unless I absolutely have to.  [Read more…]

Q&A: Why don’t you charge anything when you help someone?

Posted on July 30, 2025

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Note: The links in this post are affiliate links.

Question from Brenda:  I think it’s wonderful that you take the time to provide all this great information and help people with their problems.

I’ve noticed that you never ask anyone for money or request any type of payment for helping people and answering their tech questions on your blog.

I believe you really should because your time is valuable and you deserve to be paid for using it to help all of us. Why do you do all this for free?  [Read more…]

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