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Q&A: How can I tell if my computer has a virus?

Posted on July 21, 2025

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Question from Geneva: I keep reading about all the computer viruses going around and how they can cause you a bunch of problems.

I’m a complete dummy when it comes to this stuff, Rick. How can I find out if my computer is infected?  [Read more…]

Q&A: How do I reopen an accidentally closed tab in Safari on my iPhone and iPad?

Posted on July 20, 2025

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Question from Elena:  I read your post that explains how to reopen a tab in your web browser when you’re using a computer. What a great tip!

Can I do the same thing on my iPhone and iPad when I accidentally close a tab in Safari?

[Read more…]

Q&A: How do you silence a noisy mouse?

Posted on July 18, 2025

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Question from Maggie:  My computer is in our bedroom and my mouse makes a loud clicking sound that drives my husband up the wall when he’s trying to sleep.

I tried the instructions from several articles I found online about silencing the mouse in the Control Panel, but nothing works.

I believe it’s the mouse itself that’s generating the clicking sound. Do you know of any way to make it stop making that irritating clicking noise?  [Read more…]

Q&A: What does the phrase ‘brick your phone’ mean?

Posted on July 17, 2025

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Question from Betty:  I read an article suggesting that everyone needs to keep the software on their smartphones up to date.

It also said to be careful not to ‘brick your phone’ while you’re updating it. Can you tell me what they mean by that? Thanks.  [Read more…]

Q&A: Why can’t I remove the Antivirus app from my computer?

Posted on July 15, 2025

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Question from Dale:  Hi, Rick. I have a problem that I hope you can help me with.

Following your recommendation, I recently bought the Premium version of Malwarebytes for our computers. I read your post about only running one antivirus app at a time and I’m trying to uninstall AVG Antivirus before installing Malwarebytes.

I was able to remove AVG from my wife’s computer with no problems at all, but when I try to uninstall it from my laptop it gives me an error and the uninstall fails.

Can you tell me what I need to do to remove AVG from my computer?  [Read more…]

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