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Q&A: Must Windows programs always be installed on the C: drive?

Posted on June 8, 2023

Question from Carita:  I’ve decided to take your advice about replacing the hard drive in my computer with an SSD.

I’ll be installing a 240GB SSD as the primary drive and leaving the 1TB hard drive installed in the computer as a secondary drive for extra storage.

The problem is I’m pretty sure the SSD will be too small to hold all the programs I currently use.

Will I be able to install some of them onto the hard drive even though the operating system (Windows 11) will be on the SSD?  [Read more…]

Q&A: Why does my browser’s Bookmarks bar keep disappearing?

Posted on June 6, 2023

Question from Renée:  I hope you can help me with a problem I’m having.

Sometimes when I’m on the Internet the Bookmarks bar will just disappear and I have to go into the browser settings to put it back.

Have you ever heard of this?  [Read more…]

Q&A: Can you recommend a good, but cheap external hard drive enclosure?

Posted on June 5, 2023

Note: The links in this post are affiliate links.

Question from Elizabeth:  I just finished reading your post about converting an internal hard drive into an external drive. I never dreamed that it would be so easy!

I have a 1GB hard drive that came out of my Dell Inspiron 15 5000 laptop when it died on me. The guy at the shop tested the drive and said it’s working fine.

I’d like to put that drive into an external enclosure and connect it to my other laptop that has Windows 10 and USB 3.0 ports.  [Read more…]

Q&A: How do I clear the ‘Recent Items’ list on my Mac?

Posted on May 24, 2023

Question from Tina:  I’m a single mom and I’ve started dating again after being divorced for two years.

I have some dating-related documents on my MacBook that I would prefer my 12 year old son not see while he’s using the computer.

There’s nothing of an “adult” nature on there but I would still prefer to keep those dating-related documents private for now.

I noticed that some of those documents are showing up on the ‘Recent Items” list. How do I clear the items from that list?   [Read more…]

Q&A: How can I retrieve my files from a damaged ultrabook?

Posted on May 22, 2023

Note: The links in this post are affiliate links.

Question from Shruti:  Hi, Rick. I hope you’re doing well.

I have a Dell XPS 13 9370 Ultrabook. Everything was fine until this morning when my screen just turned grey-ish black.

I had dropped my laptop and slightly cracked the top right edge of the screen along with one of the hinges a few months back but everything seemed to still be working fine.

I don’t know why this suddenly happened.

I have important data on this machine so I’d like to know if there is any way to retrieve the data without fixing the screen?  [Read more…]

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