Tech Questions & Answers Archives - Page 65 of 258

Q&A: Would using a powerline networking adapter make my Internet faster?

Posted on July 28, 2023

Question from Jamey: Hi Rick. I hope you can answer a question for me.

I get my Internet from my telephone company and it’s really slow. Well, at least a lot slower than it should be.

I’m supposed to be getting 100 Megs for downloads but according to SpeedTest.net it’s only about 2 Megs even with my desktop computer connected directly to the modem.

Nothing else is connected at all to the Internet at all, not even with WiFi.

I have already power-cycled the modem to make sure that isn’t what’s causing the problem.

I read your post about powerline networking adapters and I was wondering if using one of them instead of an Ethernet cable would make my Internet any faster.

I’ll really appreciate your thoughts on this. Thanks!

Rick’s answer: [Read more…]

Q&A: How do I remove a virus when my antivirus app won’t open?

Posted on July 28, 2023

Question from Bailey: Hi, Rick. I have a bad problem and I need help ASAP.

I was browsing Facebook last night and clicked on a link that caught my attention. As soon as I clicked it my screen went solid blue and the computer froze up completely.

I finally just unplugged it and it booted back up into Windows, but now none of my programs will open. It’s running real slow too.

I’m sure the link I clicked probably put a virus on my system but my Norton antivirus software won’t open so I can’t run a scan.

Is there anything I can do to fix this problem besides just buying a new computer? [Read more…]

Q&A: Why does Apple call their computers ‘Macs’?

Posted on July 26, 2023

Question from Marion.: Why are computers made by Apple called Macs?

That seems like a really odd name for a computer.

It actually sounds more like something you’d find on the menu at McDonald’s.

Rick’s answer: [Read more…]

Q&A: Can you put a DVD drive in a laptop that didn’t come with one?

Posted on July 25, 2023

Note: The links in this post are affiliate links.

Question from Devin: A few weeks ago I ordered this new Dell laptop and found out after I got it that it doesn’t have an optical drive.

Is it possible to add a DVD-RW drive to a laptop that didn’t come with one from the factory? [Read more…]

Q&A: How can I hide from a stalker on Facebook?

Posted on July 22, 2023

Question from Leanne: I hope you can help me, Rick.

I have a serious problem and I don’t know how to fix it.

I have an ex that’s stalking me on Facebook. Every time I block him he just opens a new account and starts stalking me again. I really need your help. [Read more…]