Your daily dose of practical, easy to follow tech tips!
Question from Carol: I recently found out that LastPass has been hacked several times. That has me really nervous about using them.
I’m trying to delete my account but I can’t find a way to do it.
Can you give me directions for deleting my LastPass account? [Read more…]
Note: The links in this post are affiliate links.
Question from Kayla: I spilled a large glass of coke all over my keyboard.
After I saw what I had done I immediately unplugged the power cable from the computer and disconnected the keyboard from the USB port.
I’m not worried about the keyboard since they’re so cheap, but it’s the tower that has me worried.
Do you think I can just buy a new keyboard and plug it in or do you recommend having the computer checked out by a repair shop first to make sure it’s not damaged? [Read more…]
Question from Aaron: I received a USB thumb drive in the mail. It was addressed to me but there was no return address.
Inside the envelope with the drive was a note saying the drive had a picture of my girlfriend with another guy.
I want to know who the guy is but I can’t open the JPEG file. When I click on it the screen just goes blank and I have to unplug the computer and restart it.
What am I doing wrong? [Read more…]
Question from Ramie: I downloaded a photo last night from one of the free photo websites that I use.
While I was retrieving the photo from the Downloads folder I noticed there was a file named setup.exe in there.
I haven’t downloaded a software program in well over a year so I don’t know how that file got in there.
Do you think it might be a virus?
Question from Bill: I was reading the manual that came with my new IP camera and it referred to both public IP addresses and private IP addresses.
I got the camera working just fine but now I’m curious about the difference between public and private IP addresses.
Can you clear it up for me?
Rick’s answer: [Read more…]