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Q&A: Why don’t you charge anything when you help someone?

Posted on July 30, 2025

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Question from Brenda:  I think it’s wonderful that you take the time to provide all this great information and help people with their problems.

I’ve noticed that you never ask anyone for money or request any type of payment for helping people and answering their tech questions on your blog.

I believe you really should because your time is valuable and you deserve to be paid for using it to help all of us. Why do you do all this for free?  [Read more…]

Q&A: Will the RAM in my old laptop work in a new one?

Posted on July 28, 2025

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Question from Mike:  I know it’s time to buy a new laptop and I’m looking to save as much money as possible.

The machine I’m replacing is a Dell Inspiron 14 5000 that I bought back in January 2015.

Since the old Dell has 16GB of RAM in it I was wondering if it’s possible to buy a new laptop with just 4GB of RAM and then swap the RAM from the Dell into the new laptop?

[Read more…]

Q&A: Do things posted to Facebook stay on the Internet forever?

Posted on July 28, 2025

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Question from Shawn:  My mom’s friend told her to be careful about what she puts on her Facebook page.

She said once something’s posted on Facebook it stays on the Internet forever.

I told my mom that isn’t true because if she deletes a post it’ll be gone immediately, but she said the things you delete aren’t really gone.

My question is how can I convince my mom that things she posts and then deletes won’t stay on the Internet? [Read more…]

Q&A: How can I tell if my computer has a virus?

Posted on July 21, 2025

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Question from Geneva: I keep reading about all the computer viruses going around and how they can cause you a bunch of problems.

I’m a complete dummy when it comes to this stuff, Rick. How can I find out if my computer is infected?  [Read more…]

Q&A: How do I reopen an accidentally closed tab in Safari on my iPhone and iPad?

Posted on July 20, 2025

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Question from Elena:  I read your post that explains how to reopen a tab in your web browser when you’re using a computer. What a great tip!

Can I do the same thing on my iPhone and iPad when I accidentally close a tab in Safari?

[Read more…]

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