Question from Paula: I’ve been using the Edge browser ever since I got my new computer.
I like using Edge because it’s really fast, but it’s started giving me a huge problem.
Q&A: How can I create a Standard user account that can use all of my programs in Windows 10?
Question from Aldrena K.: I have an Acer desktop computer running Windows 10.
I have always just used the Administrator account for everything I do on the computer, but I read on your site why that’s a bad idea.
I created a Standard user account for myself, but it only gives me access to the same programs that my son uses on his account.
How can I create a Standard user account for myself that lets me use all of my installed programs?
Rick’s answer: [Read more…]
Q&A: How can I stop my ex from logging into my Facebook account and posting stuff in my name?
Question from Brenda T.: I have a very serious problem, Rick.
Someone keeps logging into my Facebook account and posting really nasty stuff on my Timeline and pretending that it’s me.
I have no proof, but I think it’s my ex. We parted on nasty terms.
I’ve changed my password several times but they always manage to get back in somehow and post more nasty things on my Timeline.
I know it’s not a virus because I ran all the scans listed in your virus removal post and no infections were found.
I’ve already lost several friends because of this. How can I stop it once and for all?
Rick’s answer: [Read more…]
Q&A: Lightning destroyed my cable modem. Should I replace my router too?
Note: The links in this post are affiliate links.
Question from Kendra D.: Hi Rick. We had a pretty bad thunderstorm last night that caused a lot of damage in my area.
Once I noticed the lightning I turned everything off like I always do when it’s storming and then went on to bed.
This morning when I turned everything back on I couldn’t get the cable box or the modem to light up at all. They’re completely dead.
I called the cable company and they’re sending a technician out to replace the cable box and modem.
What I need to know is do you think I need to buy a new router too? It lights up like it always did and it appears to be working.
I’ll take whatever advice you give me because I trust you. Thanks for helping me.
Rick’s answer: [Read more…]
Q&A: Do you think I should have a 7 year old TV repaired?
Question from Marie P.: I have a 7 year old Sony 55-Inch Sony LCD TV that I like better than any TV I’ve ever owned.
The 55 inch size is just perfect for my living room, but now I can’t use it because it’s torn up.
My kids were horsing around and knocked it to the floor and now there’s a long crack across the screen.
The TV will turn on but there’s no picture. The screen just stays black. I can hear the sound though.
My question is do you think it would be cost effective to have this TV repaired or should I just grit my teeth and buy a new one?
Rick’s answer: [Read more…]
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