Tech Questions & Answers Archives - Page 149 of 258

Q&A: Does my PC still need an antivirus app if I have Xfinity xFi Advanced Security?

Posted on December 18, 2020

Rick’s Tech Tips Newsletter

Question from Mike: I have been a customer of Comcast internet for many years and have been happy to utilize Norton Security that was provided free to Comcast customers.

Recently Comcast has indicated that the Norton Security online will no longer be available after January 1, 2021.

Instead Xfinity xFi Advanced Security is already included at no charge.

They say we will have a full security solution with the Xfinity xFi advanced security.

Is this true that we don’t need any additional security to replace Norton Security?

[Read more…]

Q&A: Can I recover photos from a memory card that I formatted by accident?

Posted on December 11, 2020

Question from Gabby H.: Rick, I made a really stupid mistake and I’m hoping you can help me out of a jam.

I’m not a pro photographer or anything, but I do love taking pictures, and I take a lot of them.

I use my trusty Canon Powershot camera with two SD cards (I swap them out when the first one becomes full).

What happened is I accidentally formatted the wrong card and wiped out a ton of pictures that I really want to keep. Is there any way to get those pictures back?

Rick’s answer: [Read more…]

Q&A: What does a wireless router’s ‘Beamforming’ feature do?

Posted on December 10, 2020

Rick’s Tech Tips Newsletter

Note: The links in this post are affiliate links.

Question from Audrey: I’ve been needing a new wireless router for a while now and I recently began shopping online for one.

I’m pretty tech-savvy and I thought I was fairly knowledgeable about routers but there’s a term that I keep seeing that I’d never heard of before.

[Read more…]

Q&A: Does my computer have a bad RAM stick?

Posted on November 21, 2020

Question from Aaron G.: My computer (Dell desktop with Windows 10) has started crashing at random times and displaying a blue screen with an error message.

The error message always says the PC ran into a problem and it needs to restart.

This line is always at the bottom of the error screen:

Stop Code MEMORY MANAGEMENT

Does that mean my computer has a bad RAM stick?

I took a picture of the error message with my phone and attached it to this email. Can you take a look at it and tell me what I need to do? Thanks.

Rick’s answer: [Read more…]