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Q&A: How do I cancel my Apple Music subscription?

Posted on May 15, 2021

Question from Keisha L.:  I’ve been using Apple Music for several years but I recently signed up for a different service that I like better.

Since I don’t use Apple Music anymore I’d like to cancel my subscription. The problem is I don’t know how.

Can you tell me what I need to do in order to cancel my Apple Music subscription?

Rick’s answer:   [Read more…]

Q&A: Why does my laptop say Windows is not genuine?

Posted on May 14, 2021

Question from Liam:  My wife and I recently went to a flea market to look for some things for our house.

I ended up buying a used Lenovo ThinkPad T400 with Windows 7 on it.

It’s obvious that it’s a pretty old laptop but it seems to work well.

I didn’t notice it when it was running at the flea market but there’s a message in the corner of the screen saying “This copy of Windows is not genuine”.

What does that mean? Is it a problem? [Read more…]

Q&A: Why can’t I see the posts and info of my ‘Followers’ on Facebook?

Posted on May 12, 2021

Question from Curtis:  I have a quick question for you.

I followed your instructions to see who is following me on Facebook and I saw that I indeed have a bunch of followers.

When I click on their names to look at their profiles I can only see the info on some of them. The other profiles have a message that says:

DO YOU KNOW [XXXXXX]?

To see what he/she shares with friends, send him/her a friend request.

I’m confused. If they’re following me shouldn’t I be able to see the stuff on their profile?

Also, do you recommend that I block those people just in case their profiles are infected with a virus or something?

Rick’s answer:   [Read more…]

Q&A: Can I block ‘App Invites’ from just one Facebook friend?

Posted on April 29, 2021

Question from Gene:  Rick, is there any way to block app invites from just one friend on Facebook while still allowing other people to send them to me?

I read your post explaining how to block ALL app and game requests on Facebook, but I don’t want to do that.

I just want to block the app requests from one specific person. She’s driving me nuts trying to get me to use an app that I really don’t want to use.

I don’t want to block her completely or unfriend her. All I want to do is block her stupid app requests.

Rick’s answer:  [Read more…]

Q&A: Can I save Microsoft 365 files to my computer instead of OneDrive?

Posted on April 20, 2021

Question from Marge:  I’ve used the desktop version of MS Office for years, but I recently switched to Microsoft 365.

It took me a few days to get used to it but I believe I’m going to like it ok. There’s one thing that I need help with though.

Every time I create a new document in any Microsoft 365 app and tell it to save the file it always saves it to OneDrive.

I don’t feel comfortable using online storage, for several reasons. Is it possible to make Microsoft 365 save my files to my computer’s hard drive instead of to OneDrive?  [Read more…]

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