Tech Questions & Answers Archives - Page 130 of 258

Q&A: Where can I find an installation CD for an older HP printer?

Posted on August 19, 2021

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Question from Alice: My boss just bought a new multifunction printer to replace the HP Officejet Pro X576dw printer that we’ve been using in the office for years.

The old one is still working well and he asked me if I wanted it. I jumped at the chance!

I really love this printer because I’m very familiar with it and I know how to use all its features (like I said, I’ve been using it for years).

The problem I’m having is we’ve lost the CD the printer software came on so I can’t install the printer driver and other software onto my computer (Dell Inspiron desktop with Windows 10).

Do you know of a place where I might be able to buy a replacement CD for this printer? [Read more…]

Q&A: Why is my Windows 10 laptop acting like it has Windows 8 on it?

Posted on August 19, 2021

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Question from Betty: I have an Acer laptop that came with Windows 8 but was later updated to Windows 10.

It works great except for one problem.

This computer always booted to the Desktop after I installed Windows 10 but this morning it booted to what looks very similar to the old Windows 8 “Start Screen”.

My friend came over and used my computer last night and he must have done something to make it start doing this.

I really, really, REALLY want to use my computer with the Desktop instead of a stupid Start Screen. How can I fix it?

Rick’s answer: [Read more…]

Q&A: Can you recommend a good camera repair service?

Posted on August 17, 2021

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Question from Barbara T.: Rick, I have a Canon DSLR camera that I absolutely love, but I need to have it repaired.

My 4 year old got her hands on it somehow when I was out of the room and she broke the door to the battery compartment off.

The memory card slot seems to be damaged as well because the card won’t stay in place.

I bought this camera from a local camera store that has since gone out of business, and the nearest camera repair shop is 110 miles away.

Do you know of a place I can ship my camera to in order to have it repaired? [Read more…]

Q&A: How do I view a web page’s source code with Chrome?

Posted on August 17, 2021

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Question from Garry: Rick, I was a faithful Internet Explorer user for years (I guess you can say I’m a creature of habit) but after switching from Windows 7 to Windows 10 I decided to give Chrome a try.

Now that I’ve tried it for a few weeks, I have to agree with all the good things I’d heard about Chrome because it doesn’t crash all the time, and it seems to really be a lot faster than IE too.

I knew there’d be a learning curve, but it wasn’t all that bad really.

But there’s one thing I just can’t figure out. How the heck do you display a web page’s HTML source code? [Read more…]

Q&A: Can I remove the taskbar from one of the screens when using dual displays?

Posted on August 16, 2021

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Question from Penny N.: I have a laptop with a 23 inch external monitor attached to it. The laptop is a Lenovo IdeaPad with Windows 10 on it.

I use the laptop’s built-in screen to display my Gmail and the larger external monitor for everything else.

I never use the taskbar on the laptop’s screen so I’d like to disable it and have the taskbar displayed on the external monitor only. That would give me a little extra usable screen space on the smaller screen.

Is it possible to disable the taskbar on the laptop’s screen even though that’s the primary display? [Read more…]