Tech Questions & Answers Archives - Page 125 of 258

Q&A: Should the lights on my modem blink all the time?

Posted on September 13, 2021

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Question from Tina: I’ve noticed that the lights on my modem are blinking more or less constantly.

In fact, they even blink when I’m not using a web browser, checking my email or doing anything else on the Internet.

Is it normal for all those lights to be constantly blinking or should I be worried?

Rick’s answer: Tina, there is always data being passed between your computer and the Internet any time you have a live connection established, so yes, it is normal to see the data lights on your modem flashing pretty much all the time.

Your ISP is responsible for much of the data being sent back and forth because they love to “check in” to see if your connection is healthy along with other mundane housekeeping tasks. [Read more…]

Q&A: Why are there so many Chrome processes running on my PC?

Posted on September 10, 2021

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Question from Tammy O.: Hello Rick. Thanks for all the great computer tips you post. They are a BIG help!!

Now I guess it’s my turn to ask a question.

When I load Task Manager it shows 11 processes running at the same time for Google Chrome even though I only six tabs open.

Could that be because my PC has a virus? [Read more…]

Q&A: Will an SSD work in a laptop that doesn’t support AHCI mode?

Posted on September 10, 2021

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Question from Pete: I read your post about speeding up a PC by replacing the hard drive with an SSD. Thanks for such an awesome tip!

I ordered a Crucial 1TB SSD to go in my old HP DV7t-7000 laptop and it arrived today.

When I went to install it the instructions said to set the SATA port to AHCI mode in the BIOS settings. The problem is I couldn’t find a way to make that change in the BIOS.

I emailed HP tech support and asked them how to change to AHCI mode in the BIOS and they said I can’t because that setting is locked out in that machine.

My question is will an SSD not work with this laptop? [Read more…]

Q&A: Can I add USB 3.1 Type-C ports to an older PC?

Posted on September 9, 2021

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Question from Chris G.: I have a Dell OptiPlex 9020 mini-tower desktop PC that has both USB 2.0 and USB 3.0 ports on it.

The hard drive died a while back and I replaced it with a 1TB SSD.

I couldn’t believe the difference in speed adding the SSD gave me!

I use this machine for my work computer, and even though it’s pretty old it works really well for me now that I’ve installed the SSD.

I’ve been using an external USB hard drive for my backups but I’m thinking seriously about getting this Crucial external SSD to speed up the backup process.

The problem is this Dell doesn’t have any USB 3.1 Gen 2 – Type C ports to plug the external SSD into.

Is it possible add at least one USB 3.1 Gen 2 – Type C port to the Dell OptiPlex 9020 without having to replace the motherboard?

Rick’s answer: [Read more…]