Tech Questions & Answers Archives - Page 11 of 259

Q&A: Can spilling something on a keyboard damage the entire computer?

Posted on May 4, 2026

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Question from Kayla: I spilled a large glass of coke all over my keyboard.

After I saw what I had done I immediately unplugged the power cable from the computer and disconnected the keyboard from the computer too.

I’m not worried about the keyboard since they’re so cheap, but it’s the tower that has me worried.

Do you think I can just buy a new keyboard and plug it in or do you recommend having the computer checked out by a repair shop first to make sure it’s not damaged? [Read more…]

Q&A: Can a PC with an antivirus app still catch a virus?

Posted on April 27, 2026

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Question from Arlen: I bought a new laptop in August 2022 and paid the people at Best Buy to install Webroot antivirus on it.

This machine has always worked great but a few weeks ago it locked up on me with a message saying it had been taken over by a hacker.

I was finally able to shut it down by holding the power button in but when I turned it back on it went right back to that same screen.

I took it to Best Buy and the technician said it had a virus and they were going to charge me $150 to remove it. [Read more…]

Q&A: Are Chromebooks good for watching YouTube videos?

Posted on April 21, 2026

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Question from Kyle: I have a high-end MacBook Pro that I currently use for both work and pleasure.

The “pleasure” part consists almost exclusively of watching YouTube videos, and I watch a LOT of them.

I’d like to purchase a good, but cheap 2nd laptop just for watching YouTube, and I need some advice.

A friend recommended that I skip Windows this time and get a Chromebook instead. I’d love to have your opinion on that. [Read more…]

Q&A: How on earth do you remember all this tech stuff?

Posted on April 20, 2026

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Question from Marie: You never cease to amaze me, Rick. It seems like you have an answer for every question that people ask of you.

How on earth do you remember all the obscure and complicated tech stuff that we’re always asking you about? Do you have a photographic memory or something? [Read more…]

Q&A: How do I transfer my Yahoo emails into Gmail?

Posted on April 15, 2026

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Question from Thalia: Hi, Rick. I hope you can help me with something.

I have a Yahoo email account that I don’t use anymore because I recently switched to Gmail.

I want to delete the Yahoo email account but I have thousands of important emails in there that I really need to keep.

Can you tell me how to move all of those emails from Yahoo into my Gmail account so I can delete Yahoo without losing anything?

[Read more…]