Tech Questions & Answers Archives - Page 104 of 258

Q&A: Can I reset a laptop if I don’t know all the passwords?

Posted on September 14, 2022

Question from Barry: I bought an Acer Aspire S7-391 laptop with Windows 8 at an estate auction.

I took a chance on it because it looks brand new and I was able to buy it for only $20. I’m hoping that’s a good deal (LOL).

Once I got the laptop home and booted it up I found out that it has 3 user accounts on it.

The machine boots up fine into an administrator account that doesn’t have a password on it. The other two accounts I can’t get into because they do have passwords (and I don’t know them).

I’d like to reset this machine back to the factory default setting so I can I install Linux on it. Can you tell me how to do the reset? [Read more…]

Q&A: Is this email from PayPal real or am I being scammed?

Posted on September 6, 2022

Rick’s Tech Tips Newsletter

Question from Rita: I hope you can help me Rick, and I really could use a quick answer.

I received an email that appears to be from PayPal. It says a buyer has sent me $122.56 for an item that was purchased from my Etsy store.

I really need to find out whether this email is real or a fake. [Read more…]

Q&A: Is it safe to buy a third-party laptop battery?

Posted on September 5, 2022

Question from Mike: I love your newsletter, Rick. I read it every morning!

I hope you can answer a question for me.

The battery in my trusty Lenovo G570 laptop has gone bad and I need to replace it.

I really love this laptop now that I’ve taken your advice and put Linux on it.

I’d really like to keep using it if I can, but I don’t want to spend a fortune on a battery for it.

[Read more…]

Q&A: How do I enable Tablet mode in Windows 11?

Posted on September 1, 2022

Note: The links in this post are affiliate links.

Question from Jeannie: Hi, Rick. I need a little help with a Windows 11 issue if you don’t mind.

When I had Windows 10 on my laptop I could put it onto Tablet mode and I could do a lot of what I needed to do just by touching icons and links and other stuff on the screen.

That was a blessing to me because I have severe arthritis in my hands and that makes it really hard to use the mouse and keyboard.

I recently allowed the update to replace Windows 10 with Windows 11 and now I can’t figure out how to enable Tablet mode on it. Everything is so different!

Can you please tell me how to enable Tablet mode in Windows 11? [Read more…]