Hello, and welcome…
Rick’s Daily Tech Tips Update for Tuesday, February 22, 2022.
Topics covered in this issue…
• Facebook now offering help for login issues via live chat
• Windows: Lock down your privacy with Microsoft’s ‘Privacy Dashboard’
• Q&A: How can I find a missing app on my iPhone?
• Q&A: Did Hank Williams write “Blue Eyes Crying In The Rain”?
• Info about my photo / file recovery service
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Today’s Quick Tip….
Facebook now offering help for login issues via live chat
One of the most frustrating things about Facebook has always been the complete lack of help the company provides for users who end up getting locked out of their accounts for some reason.
Yes, Facebook does provide an account recovery tool (which you can only access if you aren’t logged in) but as I explained here, it’s less than useless for many common situations.
But it appears that could be about to change…
Facebook is currently testing a service with which they’ll assist users who are locked out of their accounts via a live chat session.
If this test ends up panning out it could be a game-changer for folks dealing with stubborn login issues.
As Facebook said in this announcement post, this new live chat service is primarily aimed at creators (i.e. people who use the Facebook platform to create and disseminate long-form content).
But then they also said this:
“On the Facebook App specifically, we’ve also started testing live chat help for some English-speaking users globally, including creators, who’ve been locked out of their accounts. This first test focuses on those who cannot access their accounts due to unusual activity or whose accounts have been suspended due to a violation of Community Standards. This will be the first time Facebook has offered live help for people locked out of their accounts.”
Notice the phrase “English-speaking users globally, including creators“. I take that to mean if all goes well, they’ll eventually expand this service to all English-speaking users, and eventually to all users worldwide.
Notice also that this live chat help won’t be available to laptop and desktop computer users. You’ll need to use the Facebook mobile app in order to take advantage of it, but that could well change at some point too.
Bottom line: It appears that real help might soon be on the way for folks who are unable to log into their Facebook accounts. And in my humble opinion, it’s long overdue.
The latest from Rick’s Daily Tips Tech Blog…
• Windows: Lock down your privacy with Microsoft’s ‘Privacy Dashboard’
The privacy settings in Windows 10 and Windows 11 allow Microsoft and various third parties to spy on your computer activities at will. But this tool can help you change that.
• Q&A: How can I find a missing app on my iPhone?
A reader asks for help with finding a “missing” app that was recently installed on her iPhone. This post has step-by-step instructions for locating any installed app and placing its icon on the Home screen.
• Click here to see today’s ‘Picture of the Day’.
Every morning I post a new photo that I find inspiring, intriguing, or just plain beautiful to look at. Jumpstart your day by checking it out.
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Rick’s Daily Pick…
Gotega Portable USB 3.0 DVD +/-RW Drive (#ad)
Do you have a stack of cherished CDs or DVDs that you’d like to use with a computer that doesn’t have an optical drive?
Just plug this little gem into an open USB port and you’ll be enjoying those discs in seconds!
Today’s post from ‘My Daily Smile’…
Q&A: Did Hank Williams write “Blue Eyes Crying In The Rain”?
A reader wants to know if Hank Williams wrote the Willie Nelson monster hit “Blue Eyes Crying In The Rain”. This post has the answer.
Tech news that caught my eye…
• Cybercriminals are getting more devious than ever
• AirTags are linked to stalking, and Apple can’t solve this problem alone
• The US Copyright Office says an AI can’t copyright its art
• Report: New Macs to launch in March, with more coming later this year
• Millions of WordPress sites receive forced patch for critical plugin flaw
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Rick’s Photo / File Recovery Service…
Do you have precious photos and/or other irreplaceable files that you’d like to recover from a non-working computer?
Chances are I’ll be able to recover them for you, even if the machine won’t turn on or start up correctly.
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Thanks so much, and have an amazing day.
Your tech buddy,
Rick Rouse
https://www.RicksDailyTips.com