Note: The links in this post are affiliate links.
Question from Anita: I’m planning to buy a new laptop to replace the one I have now. It has never performed well so I’d like to try a different brand.
I’ve been asking around about recommendations for a good brand, and most people seem to like either Dell or HP. The problem is there doesn’t seem to be a consensus.
I’ve been following your blog for a while now and I really trust your judgment. Which is better in your opinion, Dell or HP?
Rick’s answer: Thanks so much for following my blog, Anita. I appreciate it very much!
As far as your question is concerned, here’s my answer: Between Dell and HP, which is the better brand depends on who you ask and what their personal experiences have been with various brands.
You have already confirmed this yourself by discovering that there doesn’t seem to be a consensus favoring a particular brand.
Truth be told, all it takes is one really bad experience with a brand to turn the owner against that brand for all time. And that’s fine, because personal experience counts for a lot when it comes to making future decisions.
In a very real way, the folks who think Dells are better and the ones who prefer HPs are both right.
Like I said, the answer to your question depends on who you ask. I know that’s a very poor answer, but it’s really the best one I have for you.
The fact is, both Dell and HP make quality laptops. Unless you end up buying a lemon, either brand is likely to give you great service.
This is similar to the perpetual Nikon vs. Canon debate in the camera world. Both companies make awesome cameras, but which one is best depends on who you ask.
Bottom line: With any brand, there will be some models that have issues. That’s just the way it is.
I recommend that you check out laptops from both HP and Dell and make your decision based upon the user reviews and star ratings on Amazon.
As a general rule, I always recommend choosing a model that has at least a 4.5 star rating and overwhelmingly positive user reviews for the most part.
While there are no guarantees (after all, every manufacturer on the planet makes a lemon on occasion), if you choose a machine that lots of other folks have already purchased and like, chances are you will be happy with your purchase too.
I hope this helps, Anita. Good luck!
Bonus tip: This post offers several tips for choosing the best computer for your needs.